Privacy Policy

  1. Who We Are and How to Contact Us

This website, umbrella-contracting.com (“our site”), is owned and operated by Umbrella Contracting LTD, a company registered in England and Wales (Company No. 14494949), with a registered office at 54 St James Street, Liverpool, L1 0AB.

You can reach us at:

  • Postal Address: (as above)
  • Telephone: 0330 808 1248
  • Email: info@umbrella-contracting.com
 
  1. About This Policy

2.1. We are committed to respecting your privacy and safeguarding your personal data. This Policy explains how we collect, use, and protect your information, in accordance with our legal obligations and your rights.

2.2. Please read this Policy carefully. By continuing to use our site, you confirm your acceptance of this Policy.

2.3. If you do not agree with this Policy, please stop using our site immediately.

  1. Definitions
  • “Account” – An account needed to access certain areas or features of our site.
  • “Cookie” – A small text file placed on your device by our site. Full details can be found in our Cookie Policy.
  • “Cookie Law” – Refers to the Privacy and Electronic Communications Regulations 2003 (as amended), and the UK GDPR.
  • “Data Protection Legislation” – Includes the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (as amended).
 
  1. What This Policy Covers

This Policy describes how we collect, use, store, and protect your personal data. It also outlines your rights concerning your data.

  1. What is Personal Data?

5.1. Under Data Protection Legislation, personal data means information that identifies an individual directly or indirectly.

5.2. This includes obvious details like your name and contact information, as well as IP addresses and online identifiers.

5.3. The specific types of personal data we collect are detailed in Section 7 below.

  1. Your Rights

You have the following rights under the Data Protection Legislation:

  • To be informed about the collection and use of your data.
  • To access your personal data.
  • To have incorrect or incomplete data corrected.
  • To request the deletion of your personal data (“the right to be forgotten”).
  • To restrict the processing of your data.
  • To object to data processing.
  • To withdraw consent at any time.
  • To request data portability.
  • Rights regarding automated decision-making and profiling (where applicable).

For more details, or to exercise your rights, please contact us (see Section 13).

If you have concerns about how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO), though we would appreciate the chance to resolve issues first.

  1. What Data We Collect and How

Data Collected

How We Collect It

Identity details (name, title, date of birth, gender)

Via contact forms on our site

Contact details (address, email, phone number)

Via contact forms on our site

Business details (company name, job title, industry)

Via contact forms on our site

Profile information (work history, preferences, interests)

Via contact forms on our site

Technical data (IP address, browser, operating system)

Through your use of our website

We do not knowingly collect special category data, children’s data, or criminal conviction data.

  1. How We Use Your Personal Data

We use your data for the following reasons, based on legitimate business interests and/or your consent:

Purpose

Data Used

Lawful Basis

To administer our business and services

All categories

To perform our services

To manage payments

All categories

To perform our services

To tailor and personalise services

All categories

To perform our services

To communicate with you

All categories

To perform our services

To send marketing communications (where permitted)

All categories

Your consent

We will never send you spam. You can opt out of marketing communications at any time.

We do not use automated decision-making or profiling.

  1. How Long We Keep Your Data

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

  1. Where and How We Store Your Data

We may store and process your data outside the UK (“third countries”) but ensure that it is protected to UK standards, including:

  • Transferring data only to countries deemed to offer adequate protection.
  • Ensuring strict confidentiality and secure storage practices.
  • Having clear procedures for dealing with any data breaches.
 
 
  1. Sharing Your Personal Data

We will not share your personal data except:

  • In the case of a sale, transfer, or merger of the business.
  • Where legally required (e.g., court orders).
  • To third parties helping us deliver our services (under strict confidentiality obligations).

If data is transferred outside the UK/EEA, we will ensure appropriate safeguards are in place.

  1. Your Control Over Your Personal Data

You have strong controls over how we use your data, including:

  • Opting out of marketing communications (unsubscribe links are provided).
  • Registering with the TPS, CTPS, or MPS to further limit unwanted communications.
 
 
  1. Withholding Information

You can access much of our site without providing personal data. However, some services and features require you to submit data. You can control cookies through your browser settings. For more, please refer to our Cookie Policy.

  1. Accessing Your Personal Data

To request access to your data (a “Subject Access Request” or SAR):

  • Please write to us using the contact details above.
  • You may use our SAR form (optional) to simplify the process.
  • There is normally no charge unless the request is excessive.
  • We aim to respond within one month, or three months for complex requests.
 
 
  1. Changes to This Policy

We may update this Privacy Policy from time to time, for example, due to changes in the law or business practices. Updated versions will be published on our website.